Product Support
QFS offers annual maintenance including support and upgrades for QF-Test based on our
Software Maintenance
Agreement (PDF
version).
For on-site support, consulting and training as well as
webinars please see Training and
Consulting instead.
Maintenance including support and upgrades
With our Software Maintenance Agreement we are offering an all inclusive package on a
yearly basis, including email and telephone support as well as all kinds of upgrades. Even
major upgrades are included. For
detailed terms and conditions, please see the Software Maintenance Agreement (PDF Version).
For maintenance pricing, which depends on the specific product type, please see
Licensing Models.
Further Resources
In general you can mail in bug reports and feature requests anytime without a maintenance
agreement. We will do what we can to handle these, but there is no guarantee that you will
receive an answer.
Mailing list:
Questions of a general nature should be asked on the mailing list qftest-list@qfs.de. Answers on the mailing list
will reach a wide audience and the information is archived automatically, so everybody
will profit. Please visit the QF-Test mailing list
page for subscription and other information.
Where to send mail:
| Request type |
Mail address |
Response |
| Priority support |
priority-support@qfs.de |
Response as specified in the Software Maintenance Agreement.
|
| Bug reports |
qftest-bug@qfs.de |
Acknowledgment |
| Questions, feature requests |
qftest-list@qfs.de |
Partly depends on the mailing list users. We also read
and answer questions on the list.
|
| Questions about licensing, support or pricing |
qftest@qfs.de |
Quotation, etc. |
|